Intelligent CRM for freight & logistics.
End-to-end visibility, AI-powered analytics, and unified pipeline management — across freight forwarding, customs clearance, land transport, and warehousing.
The industry is still catching up.
A $11 trillion global logistics market is still largely run on email, spreadsheets, and disconnected systems. FreightOS represents the intelligent CRM era — purpose-built to close that gap.
Every pain point resolved — by design.
Each module of FreightOS was engineered to eliminate a specific operational failure — not adapted from a generic CRM.
Unified Customer 360°
Import/export potential captured by mode — air, sea, land — for each account. Full profile with contacts, credit terms, and shipment history.
Four Sales Pipelines
FF, CC, LT and WHS — each with stage-by-stage tracking and conversion metrics. No divisions blended, no leads lost.
Budget vs. Actual Engine
Volume forecasts measured against real shipped volumes per period and client. Identify underperforming accounts early.
Customer Potential Tracking
Flags untapped trade lanes and modes per customer for targeted cross-sell. Never miss an upsell opportunity.
AI Conversational Analytics
Looker Studio integration — ask questions in plain language, get instant reports. No SQL or BI expertise required.
KAM Workplace
Captures all activities, calls, visits, follow-ups and touchpoints with timestamps. Account health scores calculated automatically.
One platform. Complete coverage from lead to delivery.
Two tightly integrated modules — CRM and Operations — share a single data layer so nothing falls between the cracks.
360° Customer Data Management.
Capture every customer's shipping potential — before and after they close. Every mode, every lane, every commodity in a single profile.
Four divisions. One unified pipeline view.
No division bleeds into another. Each has its own stages, conversion metrics, and KAM ownership — tracked in real time.
Executive Dashboard & Kiosk Display.
One screen for sales, operations, and live cargo movements — built for management rooms, ops floors, and executive briefings.
Sales Pipeline Overview
Live funnel views for all 4 divisions with deal count, value and win rates.
Operations Pipeline Board
Kanban board tracking active shipments from booking to delivery.
Arrivals & Departures
Airport / seaport-style live board for flights and cargo vessels.
KPI Scorecards
Revenue vs. target, shipment count, quotation conversion and DSO.
Product Performance
Service-level breakdown by mode, division and lane with trends.
Looker Studio Live Tiles
Embedded real-time analytics panels powered by Google Looker Studio.
AI Conversational Analytics.
AI Conversational Analytics lets any team member ask business questions in plain English or Arabic — and get instant, accurate KPI reports without SQL or BI expertise.
A dedicated workspace for Key Account Managers — every activity, call, visit, and follow-up tracked with timestamps and account health scores.
KAM Workplace. Full accountability, zero blind spots.
A dedicated workspace for Key Account Managers — every call, visit, email and follow-up tracked with timestamps and account health scores visible to management.
Connects to your existing stack.
All integrations are modular — activate only what your operation needs. No forced bundles.
Accounting System
Seamless invoice sync, AR aging and financial reconciliation — connect without re-keying a single figure.
Marketing Automation
Push customer shipping history to marketing tools for targeted campaigns, upsells and seasonal promotions.
Shipping Line Tracking
Live container tracking auto-updates ops records — no manual milestone entry, no client chasing.
Business Intelligence
Native connectors for PowerBI and Looker Studio. Build custom analytics beyond the built-in dashboards.
Ready to see FreightOS in action?
Schedule a personalised demo and discover how FreightOS can transform your freight forwarding, customs, transport, and warehousing operations.